When a sale is made using Stitch Express, we immediately confirm if it was successful and you can dispatch goods immediately. The funds however, are only available 24 hours later in your Stitch Express balance.
Your Stitch Express balance is the total funds available to you to withdraw to your bank account.
It's your total sales minus the processing fees.
How does your Stitch Express balance work?
Every day at 8 pm Stitch will reconcile all your successful sales for the day. These funds then become available as part of your Stitch Express balance by 11am the next day.
Any transactions processed after 8 pm are considered to be part of the next day's transactions.
Due to the limitations of our banking partners, Sunday transactions are credited to your Stitch Express balance 48 hours after they are processed.
For example, if a transaction is processed at 4pm on a Sunday the funds will be added to your Stitch Express Balance on Tuesday.
This handy table explains based on when you make a sale when you can expect to receive money in your Stitch Express balance:
Transactions that happen before 8 pm | Your Stitch Express balance is credited |
Monday | Tuesday |
Tuesday | Wednesday |
Wednesday | Thursday |
Thursday | Friday |
Friday | Saturday |
Saturday | Sunday |
Sunday | Tuesday |