Wondering how to use Stitch Express and Shopify, watch the video below and then read the article for more detailed steps.
Shopify is one of the leading e-commerce platforms enabling a business to sell online. They provide essential tools help a business start, scale and run an online store easily, no matter their size.
And now with Stitch Express, you can easily:
accept payments on Shopify in South Africa
refund customers directly from your Shopify order management system
withdraw your funds to your bank account instantly
Connecting Stitch Express + Shopify
Stitch Express and Shopify have made sure that activating Stitch Express on your store is very simple.
Before you get started:
Make sure you have an activated Stitch Express Account - check out this handy guide to get going if not
Open the Connections page on the Stitch Express dashboard
Click "Connect" under Shopify
Follow the steps and click "Install Stitch Express"
You will be redirected to your Shopify store
Click "Install" on Shopify
Then Click "Activate
Process refunds on Shopify
With Stitch Express you can process refunds directly on your Shopify orders page.
Scroll to the order you wish to refund and open it.
Click Refund at the top right-hand corner to open the Refund panel.
Stitch Express enables you to refund an order completely or partially.
Enter the amount you want to refund and confirm the refund.
Stitch Express will then process the refund to your customer.
The refund will appear as pending in your order timeline.
Important to note:
It takes 3-12 working days for your customer to receive the refund
Stitch will update your order when the refund is completed
The refund amount is taken from your Stitch Express Balance, therefore it is important to ensure your Stitch Express Balance is sufficient to cover any refunds.